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Our Results

Turnover (£m)

  • Year – 2004: £1,282 million
  • Year – 2005: £1,436 million
  • Year – 2006: £1,739 million
  • Year – 2007: £2,073 million
  • Year – 2008: £2,441 million
  • Year – 2009: £2,687 million

Underlying profit before tax (£m)*

  • Year – 2004: £143.9 million
  • Year – 2005: £169.6 million
  • Year – 2006: £200.1 million
  • Year – 2007: £238.4 million
  • Year – 2008: £277.2 million
  • Year – 2009: £325.1 million

*Excluding intangible amortisation, non-cash impact of mark to market movement on financial instruments, loss on disposal of business and exceptional costs relating to the Arch cru funds.

Underlying earnings per share (p)*

  • Year – 2004: 15.37 pence
  • Year – 2005: 18.60 pence
  • Year – 2006: 23.10 pence
  • Year – 2007: 28.10 pence
  • Year – 2008: 33.26 pence
  • Year – 2009: 38.75 pence

*Excluding intangible amortisation, non-cash impact of mark to market movement on financial instruments, loss on disposal of business and exceptional costs relating to the Arch cru funds.

Total dividend per share (p)

  • Year – 2004: 5.4 pence
  • Year – 2005: 7.0 pence
  • Year – 2006: 9.0 pence
  • Year – 2007: 12.0 pence **
  • Year – 2008: 14.4 pence
  • Year – 2009: 16.8 pence

**Excluding 25p special dividend.

Focusing on clear financial KPIs

Underlying earnings per share (p)*

  • Year – 2004: 15.37 pence
  • Year – 2005: 18.60 pence
  • Year – 2006: 23.10 pence
  • Year – 2007: 28.10 pence
  • Year – 2008: 33.26 pence
  • Year – 2009: 38.75 pence

*Excluding intangible amortisation, non-cash impact of mark to market movement on financial instruments, loss on disposal of business and exceptional costs relating to the Arch cru funds.

Underlying operating margin %*

  • Year – 2004: 12.16%
  • Year – 2005: 12.76%
  • Year – 2006: 12.95%
  • Year – 2007: 13.09%
  • Year – 2008: 13.15%
  • Year – 2009: 13.31%

*excluding intangible amortisation, non-cash impact of mark to market £10m (2008), £40m (2009). movement on financial instruments, loss on disposal of business and exceptional costs relating to the Arch cru funds.

Cash flow from operating activities (£m)

  • Year – 2004: £200 million
  • Year – 2005: £232 million
  • Year – 2006: £279 million
  • Year – 2007: £334 million
  • Year – 2008: £392 million
  • Year – 2009: £437 million

Free cash flow (£m)

  • Year – 2004: £106 million
  • Year – 2005: £127 million
  • Year – 2006: £154 million
  • Year – 2007: £184 million
  • Year – 2008: £219 million
  • Year – 2009: £280 million

Group economic profit (£m)

  • Year – 2004: £53 million
  • Year – 2005: £68 million
  • Year – 2006: £89 million
  • Year – 2007: £110 million
  • Year – 2008: £139 million
  • Year – 2009: £162 million

Net return on capital (%)

  • Year – 2004: Net return on capital 16.1%
  • Year – 2005: Net return on capital 17.1%
  • Year – 2006: Net return on capital 18.5%
  • Year – 2007: Net return on capital 19.6%
  • Year – 2008: Net return on capital 20.3%
  • Year – 2009: Net return on capital 20.6%
  • Year – 2004: WACC 8.5%
  • Year – 2005: WACC 8.2%
  • Year – 2006: WACC 8.4%
  • Year – 2007: WACC 8.6%
  • Year – 2008: WACC 8.2%
  • Year – 2009: WACC 7.9%

Capex as % of turnover

  • Year – 2004: 3.6%
  • Year – 2005: 3.7%
  • Year – 2006: 3.6%
  • Year – 2007: 3.5%
  • Year – 2008: 3.5%
  • Year – 2009: 2.5%

Motivating and supporting our people

Employee numbers

  • Year – 2004: 23,000
  • Year – 2005: 25,000
  • Year – 2006: 27,800
  • Year – 2007: 29,300
  • Year – 2008: 36,300
  • Year – 2009: 36,800

Our management and governance structure

Our management and governance structure consists

  • Group Board*;
  • Monthly Operational Business (MOB) reviews;
  • Risk committees; Business units;
  • Independent governance and Internal governance.
  • *As of 1 March 2010

Our consistent business model

Organic growth and growth by acquisition results in a sustainable profitable business and delivers value to all stakeholders.

Directors’ remuneration report

Summary table of remuneration for 2009 Executive Directors

Summary of salary, cash bonus and long term incentives for Executive Directors as percentage of overall remunueration package

Capita vs. FTSE All Share Index and FTSE 350 Support Services Index Value of investment of £100 on 1 January 2005