1. Generating profitable growth

We generate profitable growth in 2 ways – organically and through acquisition. As a result, we have grown consistently and operate strongly across both the public and private sectors.

1.1 Organic growth:

Aim: To identify and win business from new and existing customers in the UK and Ireland that provides long term recurring revenues.

Progress: 15 major contracts worth a total of £1bn were secured or extended in 2009.

1.2 Acquisitions:

Aim: To acquire small to medium sized businesses that broaden our skill base and extend our market reach.

Progress: We spent £177.5m on 12 acquisitions in 2009.